In a market built on fine print, sceptical is smart. Here's everything we get asked, answered the way we'd want it answered.
Text ‘website’ to 0400 000 000 and a real person answers. No call centres, no chatbots, no waiting on hold.
Yes. Hosting, security, updates, content changes, your domain, Google Business Profile setup. GST included. The only thing that ever costs more is something outside the plan, like a full redesign, and we'll tell you before anything is charged.
Text or email us any content change: prices, photos, services, reviews. Done within 2 business days. It covers keeping your site up to date, not rebuilding it from scratch every month. If a request is outside the plan, we say so up front.
You text us, we sort it. No exit fee, no notice games. Your domain is already in your name, and your photos, logo and reviews come back to you. The website itself is part of the service, so it comes down when the plan ends. We'd rather you stayed because it's good, not because it's hard to leave.
Straight answer: a website doesn't magically ring your phone. It makes sure that when someone hears your name and Googles you, you look like the professional outfit you are, and they can call you in one tap.
Not much. Your business details, 5 to 10 job photos straight off your phone, and your logo if you've got one (no logo, no worries). Got licences, awards or certifications worth showing off? Send those too. We write all the words.
Absolutely, and you should. We connect your existing domain to your new site, and it stays registered in your name. If it's currently held by an old provider, we'll help you get it back where it belongs.
We build your new site alongside your old one, so nothing goes offline. When you're happy, we flick your domain across. Most switches involve about 15 minutes of your time, total.
Your site is live within 14 days of your kick-off call. That's in writing, in the guarantee: if we miss it, your first three months are free. Most sites go live sooner.
No, and we won't ring you trying to sell them. Your plan includes the foundations that matter most locally: a properly built site and a properly set up Google Business Profile. If you ever want paid marketing, we'll tell you honestly whether it's worth it before you spend a cent.
The plan covers a professional 5-page site built to win you calls and texts. Extras like booking systems are quoted honestly if you want them, and we'll tell you if we think you don't need it.
You get a phone call from us, not a takedown. Sites never get switched off over a missed invoice while we're talking. It's in the guarantee.
If you're one of the founding 15: never, $99 is yours for life while you stay. For everyone after that, any new pricing only applies to new customers. Nobody gets surprise increases mid-plan.
You own your domain, your photos, your logo and your reviews, always. The website itself, its design and the words we write, is part of the service while you're with us: you're renting a looked-after website, not buying a one-off build. That's what makes $99 a month possible.
Text anytime, we're a small team so we read everything. Urgent fixes (site down, wrong phone number) jump the queue. Routine changes land within 2 business days.
$99 a month. Everything included. No lock-in. Live in 14 days, or your first three months are free.
Takes 2 minutes. No card needed. Or text ‘website’ to 0400 000 000.